Head Office

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Frequently Asked Questions

Please read our FAQ for faster response.

What are the delivery charges for orders from the Online Shop?
Flat Rate Shipping $15.00 inc gst Get Free Shipping on orders over $500. Items are dispatched direct from our warehouse and will arrive in 2-7 working days depending on your location. For exceptionally large orders or when delivering to remote locations and when the shipping costs exceeds our normal delivery and handling fee, we will notify you of the additional freight charge before proceeding with the order.
Do you have other items available?
Yes we can supply over 10,000 other Uniform options if you cannot find what you are looking for on our online shop.  Unfortunately we cannot list them all on our website! In our top menu click on "online catalogues" to view our manufacturer catalogues which will give you an extended range of Uniform options or please Contact Us & we will help you find what you are looking for.
How long will delivery take?
Generally orders without decoration such as Embroidery or Printing will be delivered from 2 to 7 working days once the order is dispatched, depending on your location. Please note due to the large number of styles available we may have to collate items from separate warehouses to ship to you, and this can add a few working days in processing time. Orders that require decoration (Embroidery or Screen printing or Heat Press) generally take 1 to 2 weeks with an estimated shipping & delivery time due to the artwork process and production time. Sublimated Apparel is custom made and is generally 4-6 weeks for manufacture and delivery. Urgent orders must be advised of prior to placing your order so we can advise if we can meet your deadline.
Do you ship anywhere in Australia?
Yes we do. For remote locations delivery will be extended by a few working days. Please note that we supply Australia only, we do not ship internationally.
What exactly happens after ordering?
For plain stock our team will pack & send your order. If your order requires decoration then an Artwork Proof will be emailed to you for approval. Once approved we will decorate your garments & have them shipped as soon as possible.
Do prices include GST?
Yes all prices are displayed in Australian Dollars, including GST

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